Ascentra Consulting LLC

Conflict Resolution in Commercial Development

  • 200-unit high-density residential project
  • Focused on balancing cost efficiency and timely delivery
  • Involved multiple stakeholders including developers, contractors, and local authorities

During a major commercial project, disagreements between the architect and general contractor escalated over scope and design interpretations. The dispute threatened to cause costly delays and possible legal action.

Challenges

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Misaligned interpretations of design documents.

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Rising tension between stakeholders risking project progress.

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The potential for disputes to escalate into claims or litigation.

Ascentra’s Contribution

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Facilitated structured communication and alignment sessions.

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Reviewed design and contract documents to clarify responsibilities.

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Proposed practical solutions that satisfied all parties and reduced friction.

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Results

The conflict was resolved swiftly, preserving relationships between stakeholders and keeping the project on schedule with no legal escalation or additional cost.